For Patients
Medical City Mental Health and Wellness Center Frisco's skilled providers work hard to make your visit comfortable by providing advanced care in a welcoming atmosphere. Learn more below about the resources and amenities we offer.
Patient-centered care
Helping you get to a place of healing is our greatest reward. We are committed to positive outcomes and setting you up for success, and our care programs have been crafted to ensure you have the best possible experience both during and after treatment.
Patient Resources
Patient Resources
Online registration
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
Participating insurance plans
We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.
Advance care planning
Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Patient rights and responsibilities
We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.
More resources for our patients
Our goal is to provide you with quick and easy access to all the information you need to stay healthy and connected with your healthcare professionals.,Our goal is to provide you with quick and easy access to all the information you need to stay healthy and connected with your healthcare professionals.
Patient financial resources
Our goal is to make your healthcare experience, including understanding your bill and your financial obligations, as seamless as possible. Along with our payment estimator, we provide you with quick access to the information you need about accepted health insurance plans and billing statements.
Medical records request
Need a copy of your medical records? Access records immediately, 24/7, by using the MyHealthONE app on your mobile device. Need a hard copy? No problem. You can also make a request via fax, email or postal mail.
Registration information
Registering helps you focus on taking care of your health on the day of your appointment or surgery. We provide you with detailed instructions about how to register, including what documents you need to have on hand to complete our online form.