For visitors

Insurance

We accept most insurance plans. If you have questions about your coverage at our facility, please call your insurance company.

Co-payments / Coinsurance

Co-payments and coinsurance amounts are determined by your insurance company and based on specific plan benefits. Please check with your insurance company to see what your co-payments are prior to admissions.

Pre-Authorization

Your insurance company may require authorization prior to a procedure being done. Please check with your insurance company to see if they require pre-authorization prior to any elective procedure. Your physician's office can assist you with the pre-authorization process.

Pre-Registration

Pre-registration should be completed prior to the date of service in order to expedite your check-in process.

If you have questions regarding the registration process, please call (940) 384-3930, Monday - Friday: 8:00am - 5:00pm.

The Medical City Denton Café is located on the first floor of the main hospital building:

MCDN café

Monday-Friday

7:00am - 9:30am & 11:00am - 2:00pm

Subway is open daily from 8:00am - 9:00pm

The Medical City Denton Coffee Shop is located in the entrance lobby on the first floor of the main hospital building.

Snacks and beverages are available 24 hours a day in vending machines that are located in the Emergency Department waiting area.

To connect to Medical City Denton's Wi-Fi high-speed Internet service, follow these simple steps:

1. Start with your Wi-Fi enabled device turned off.
2. Turn your device on and ensure that it is connected to the "Guest_Access" SSID/Network Name.
3. Launch your web browser. You should see the "Guest_Access" Welcome Page. Select your connection option. If you do not see the "Guest_Access" Welcome Page, you may need to configure the SSID or Network Name to "Guest_Access".
4. You are now connected and can launch your VPN, email or other Web software.

Chaplains are available to provide spiritual and emotional support to patients, families, and friends. To request chaplain services, call the Hospital Operator or tell your nurse you would like a chaplain visit.